Why School Contractors Should Send a Mid-Year Satisfaction Survey to Contract Districts

Feb 11, 2025

As a school contractor, securing yearly contracts isn’t just about delivering great services—it’s about being able to demonstrate your value to school districts. One of the best ways to do this? A mid-year satisfaction survey.

This simple but strategic step can help you ensure quality, strengthen relationships, and position your business for future growth (or consistent growth).

Here’s why you should make mid-year feedback a priority:

1. Ensure Quality Assurance & Address Concerns Early

By sending a mid-year satisfaction survey, you give schools the chance to share feedback before they finalize budgets and contracts for next year. If there are any concerns, you’ll have time to address them proactively—rather than hearing about them when it’s too late. This keeps your relationships strong and reinforces your reputation as a responsive, high-quality provider.

2. Gauge Renewal Likelihood & Identify Growth Opportunities

Wouldn’t it be helpful to know if your district is already considering renewing your contract? A well-structured satisfaction survey can give you insight into:
✔ How satisfied they are with your services
✔ Whether they anticipate continuing next year
✔ If they have additional needs that you could fulfill

BONUS: Whether they'd renew you to neighboring districts (if this is a path you'd like to take).

This information helps you anticipate renewals and even uncover upsell opportunities, like adding more service hours, new therapy disciplines, or professional development support.

3. Gather Testimonials & References for Future Contracts

Happy school administrators and educators make the best advocates. A mid-year survey allows you to ask for testimonials and references while your services are still fresh in their minds. These can be powerful tools when submitting bids, selling to new contract administrators looking for social proof, or marketing your services to other districts.

Take Action: Download Your FREE Satisfaction Survey Guide!

Not sure what to ask or how to structure your survey? I've got you covered!

Download The School Satisfaction Survey Guide to get a ready-to-use framework designed specifically for contractors like you.

By sending a well-crafted survey now, you’ll strengthen your school relationships, set yourself up for renewals, and create marketing assets that help you grow. 

Go get 'em.
♥ Elise